Restore clarity to the scratched garden glass enclosure
We remove visible scratches from glass enclosures and garden doors to restore views, reflections, and the appearance of the space.
A glass door facing the garden should expand the view, not fill it with lines that light up in the sun. Scratches interrupt the visual continuity between indoors and outdoors and remain noticeable throughout the day.
What is happening to your glass
Sand, dust, squeegees with trapped particles, pets, moving furniture, and maintenance work can leave long lines or groups of scratches on sliding glass enclosures and terrace doors.
Why it affects appearance so much
Natural light makes the damage more apparent. From inside it feels like a visual barrier, and from the garden it can make the glass appear permanently dirty.
What leaving it or replacing it implies
Attempts with household compounds or pads can create haze around the scratch. Replacing a large panel requires handling, roller adjustment, seals, and added risk to nearby floors and finishes.
How we restore this pane
- Recovery of the view toward the terrace or garden
- Intervention on the face where the damage is located
- Preservation of existing frames, rollers, and seals
- Less disruption than removing a large-format panel
Process specific to this case
- We identify the damaged face and the path of each scratch.
- We protect frames, floors, landscaping, and nearby furniture.
- We restore by areas to maintain uniformity across large surfaces.
- We review the result under natural light from both sides.
Deep damage and work limitations
Deep scratches can be restored as long as the glass is not broken, chipped, or fractured. Near certain edges, an approximate technical working distance of 4 to 7 cm is maintained, depending on access and the glazing system.
Grupo GNOVIA restores superficial and deep damage when the glass remains intact. Most cases are confirmed using technical information; on-site visits are mainly reserved for large volumes.
Frequently asked questions about this case
Do you service large sliding glass panels?
Yes. We organize the intervention by areas and protect tracks, seals, and finishes so the panel can remain installed when conditions allow it.
Does restoration change the glass reflection?
The objective is to recover optical uniformity. Final verification is performed under natural light and from the angles where the scratch was most visible.
Can you correct marks caused by pets?
Yes, provided the issue is scratching on intact glass and not a fracture or impact on an edge.
Do I need to vacate the area?
Generally, it is enough to clear the immediate area and protect furniture; we will tell you what preparation is needed before the visit.
What happens if a pane cannot withstand the process?
This is very uncommon because Grupo GNOVIA personnel are trained to restore glass using a controlled sequence. In exceptional cases, previously damaged glass may not withstand the intervention. If that occurs, we do not charge for the service performed on that pane; however, we do not assume the replacement cost of glass that was already damaged before work began. This condition is explained clearly before the work starts.
What annealed-glass thickness do you recommend?
We do not recommend restoring 6 mm annealed glass because its lower strength makes it less likely to withstand the process. Annealed glass 9 mm or thicker has a greater probability of withstanding the intervention; even so, service is performed only under the client’s responsibility and with prior acceptance of this condition. Broken, chipped, or fractured glass is not treated.
Do you need an on-site visit to confirm the service?
Not in most cases. We can confirm service remotely using the damage description, dimensions, glass type, location, and access conditions. On-site visits are primarily reserved for construction projects or projects involving a large volume of glass.
